If you need a Toyota from Hendrick Toyota in Merriam, KS. I've bought two Toyotas from Ron and have had great experiences both times. He's knowledgeable, helpful, and wants you to have the best car for the best price.

Went in to Hendrick Toyota because my last vehicle that I purchased from them was totaled when someone ran a red-light and tboned me. I really didn't want to have to purchase a car and some close friends were telling me to go with CarMax, I got pre-approved and they had pretty much exactly what I was looking for at CarMax. That being said I went by Hendrick due to my last transaction there and was met and shown around by Francisco A. I probably wasn't in the best mood but he took it in stride and was able to find me a car in the same ballpark as I found at CarMax. I was also assisted by the helpful and good-humored Lydia T., eventually I was left to the financing department who managed to work with me on service plans and kept their pricing fair and competitive. Nobody looks forward to having to buy a car, but as someone who has purchased from them twice, I can safely say that I would return if had to buy another car. Hats off to them for showing loyalty to returning customers.

First, I never leave reviews, but this deserves it. I’ve raised six kids and have bought many cars for our family, but this is the first time I’ve walked away thinking there is such thing as an honest car dealership. It’s not that dealerships shouldn’t make money, it’s just that some are very adept at exploiting their community (listen up Wichita). I’ve always given local dealers a chance, but I’m the type that does my homework/research and I know what the numbers are – so do they. I have no problem driving a few hours to save thousands of dollars, but it was a complete surprise when the dealership started out at a fair and reasonable price point for both my trade and buy – no BS. Sure, we negotiated a little, but from the beginning, Hendrick was completely legitimate, fair, and professional. If that’s not enough, towards the end of negotiations I was offered a $900 add-on, but then failed to mention it or check for it during the paperwork-signing phase. I signed and walked away. I didn’t catch MY MISTAKE until a week later. Hendrick Toyota did not hesitate to do the honest thing – they sent me a check the next day! PS Love my 2018 Tacoma!

I leased a 2019 RAV4 recently from Hendrick Toyota. I worked with several people during the process, but mostly with Charles Ernesti and Thien. They both were great. They are such nice and helpful young men. Thien was the first person that I spoke with at the dealership. Thien was never high pressure - he just showed us the cars and answered our questions. Thien continues to call us and make sure everything is OK with the car and to see if we have any questions. At one point later we met Charles. He sat down with us and entered our info into the computer. He seemed very knowledgeable and I was surprised to find out later that he had only been working at the dealership for a week or two. Charles was always available to us over the next few days as we called in with questions, etc. He is mature beyond his years and we really enjoyed meeting him and working with him.