I gotta tell you.. these guys ROCK! Yeah sure I always pay a little more to have my car serviced at the dealership but you know what? That means it's going to be done right the first time. CHRIS ALBRECHT and BRANDON HOLSBURG were absolutely accommodating to my needs and both went out of their way to make sure I had everything I needed . Brandon gave me his utmost empathy regarding my situation and even threw on a discount for me . Sadly after dropping my car off, no rentals were available for me to utilize while my car was being repaired... I got shuttled home by the courtesy shuttle and an hour later CHRIS to the rescue, he found a car for me and set me right up. All in all my experiences at this toyota are always delightful and I really appreciate everyone taking the time to make sure I'm happy and satisfied . Fantastic job Hendrick Toyota.

First time I've purchased a new car and did not spend the next week questioning the cost and the deal. Robert Cosgrove provided a no pressure, no hassle experience. I recommend you contact Robert and enjoy buying your next new car.

Just wanted to give a shoutout to Brandon Holsburg in service, this guy is always there when I need him! Outstanding customer service ! I left Brandon a voicemail at 11 pm because of car trouble and he promptly returned my call as soon he got to his office the next morning thus assuring he would take care of whatever I needed. Give this guy a raise !

I leased a 2019 RAV4 recently from Hendrick Toyota. I worked with several people during the process, but mostly with Charles Ernesti and Thien. They both were great. They are such nice and helpful young men. Thien was the first person that I spoke with at the dealership. Thien was never high pressure - he just showed us the cars and answered our questions. Thien continues to call us and make sure everything is OK with the car and to see if we have any questions. At one point later we met Charles. He sat down with us and entered our info into the computer. He seemed very knowledgeable and I was surprised to find out later that he had only been working at the dealership for a week or two. Charles was always available to us over the next few days as we called in with questions, etc. He is mature beyond his years and we really enjoyed meeting him and working with him.