" I came into Hendrick Toyota to buy quickly after selling my vehicle out-right, and leaving myself in a car-less situation. Even though I put myself in a position where I could have been taken advantage of, that was hardly the story here at this dealership. Robert Cosgrove assisted me in finding a vehicle that not only was within my budget, but was something I loved and absolutely felt proud of driving off the lot. The Used Car Sales Manager (Jeff Goepferich) worked with me, to come to terms with a plan that made me feel comfortable, and fit my financial restrictions. I kept these poor souls working until nearly an hour & ½ after close, and even the Finance Closer (Ben Miller) was extremely friendly to me, regardless of the fact that he was kept there so long on a Saturday evening.
The atmosphere here was fun, professional, and friendly. Nearly 10 representatives greeted me while I was waiting on information, and stayed around to have conversation, just to make me feel welcome. It is places like Hendrick, that I hold in high esteem and consider first, when doling out my recommendations to others.
I highly recommend Robert Cosgrove as a Salesman, if you want to feel comfortable, deal with an individual who has an extensive knowledge of the fleet & what may work for you, and if you want ZERO problems during your hectic car-buying experience. Hats off to this establishment & the people who make it a pleasant gig. "